📝 Shipping Policy – Nazu Mart
At Nazu Mart, we strive to ensure your furniture reaches you safely, promptly, and hassle-free. Please read our shipping policy carefully to understand our processes, charges, and timelines.
1. Shipping Locations
We currently deliver to all major cities and towns across Bangladesh. For areas outside Bangladesh, international shipping may be available—please contact our support team for details.
2. Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Custom orders or items on backorder may require additional processing time. We will notify you of any delays promptly.
3. Shipping Methods & Delivery Time
- Standard Delivery: 10–15 business days.
- Express Delivery: 7–10 business days (additional charges apply).
- Delivery times may vary depending on your location and availability of items.
4. Shipping Charges
- Shipping fees are calculated based on weight, dimensions, and delivery location.
- Orders above a certain value may qualify for free shipping (check current promotions).
- Shipping costs are displayed at checkout before payment.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Use this number to track your shipment on our website or via the courier service.
6. Shipping Damages
- Inspect your items upon delivery.
- If you notice any damage during transit, please report it within 48 hours. We will arrange for replacement or repair as quickly as possible.
7. Failed Delivery
- If delivery fails due to incorrect address or unavailability, additional charges may apply for rescheduling.
- Ensure your contact information and address are accurate to avoid delays.
8. Contact Us
For any shipping-related inquiries or assistance, contact our support team:
- Email: support@nazumart.com
- Phone: +8801311997407
***Delivery Charge***
Inside Dhaka Charges
1. From 0 to 2K value products the delivery charge will be 200/= Taka.
2. Above 2K to below 5K value products the charge will be 300/= Taka
3. From 5k to below 50K value products the charge will be 600/= Taka
4. Above 50k value products the delivery charge will be 750/= Taka.
5. The Corporate delivery charge will be 3% of the total value of the
product.
Outside Dhaka Charges
1. From 0 to 2K value products the delivery charge will be 300/= Taka.
2. Above 2K to below 5K value products the charge will be 450/= Taka
3. Outside Dhaka delivery charge will be 850/= taka from 5k to 50k value products.
4. Above 50k value products the delivery charge will be 1500/= taka.
5. The corporate delivery charge for outside Dhaka 4% will be added
of the total value of the products.
Product Lifting Charges @ Client’s End
1. Product lifting will be free for up to 2nd floor.
2. Above 3rd floor the lifting charge will be 100/= for 1st item.
3. After that 15/= taka each for every products.
(If Assemble Needed)
Inside Dhaka Assemble
1. The Inside Dhaka assemble will be free of cost.
Outside Dhaka Assemble
The assemble charge for outside Dhaka are given below:
1. User manual forward
2. The asking charge will be 1500 to 2000 for single items.
3. Multiple assemble item will cost fixed 2.75k.